This article applies to two scenarios:
1. Existing Equinix customers who are ordering a virtual device at a location/country where you currently don’t have an account in Equinix.
To order that device, first create a new company account in Equinix with the details of your legal entity/organization in that country.
2. Customers who are new to Equinix. A new company account needs to be created in Equinix for your organization.
If your organization does not have any available accounts to purchase in the desired country, you will see this in the Account section:
If this is the case, you (if you have permissions) or your account's master administrator can create a new account.
During Create Account, create a new company account with details including your headquarters address, Bill-to address and Sold-to address for billing and invoicing.
From that form, you can also set up your account to require a purchase order every time any user from your account places an order in the future.
Then, review and accept the terms & conditions.
If your organization requires a signed document, select the option of either doing an e-signature yourself or provide the email address of the authorized person in your organization.
Once the order is placed, an email will be sent to that email address with a link to do an e-signature.
Note: if you choose the signature option (either yourself or someone else), the order confirmation email is only sent after the e-signature is confirmed.